Zoom complaint: Charged for upgrade

Name: Charged for upgrade
Item: Zoom
Rating: 1
Author: Lijernigan

Open 3 Aug 2020 252 views Mobile App Software

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Filed 3 Aug 2020 by Lijernigan

I upgraded my account to pro back in April and my zoom account don’t reflect the upgrade. They still continue to charge me $14.99 for something I am not utilizing. I have reached out through calls and emailed to their billing account and no response. At this point I am pissed.

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Case details

Status: Open
Company: Zoom
Filed: 3 Aug 2020
Rating: 1/5
Desired resolution: Refund me all of my money since april 2020
Problem: Charged for upgrade not shown on account
About: pro plan upgrade
At stake: $14.99

Progress

Filed
Company notified
Company replied
Resolved

3 Aug 2020 Complaint filed and published
3 Aug 2020 Message from Bizzy: we notified Zoom about this complaint.

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