Zoom complaint: Billing my bank account

Name: Billing my bank account
Item: Zoom
Rating: 1
Author: roni

Open 21 Nov 2020 187 views Mobile App Software

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Filed 21 Nov 2020 by roni

For the last 6 months zoom charging me for 50 Shekels every month and in my account its written that my account is free. I am not used zoom at this period at all.

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Case details

Status: Open
Company: Zoom
Filed: 21 Nov 2020
Rating: 1/5
Desired resolution: I want to cancel my account at zoom and that zoom will stop charging me and also i want to get a refund for the charges of the last 6 months.
Problem: Monthly charges on a free account
About: video call subscription
At stake: 300 ILS

Progress

Filed
Company notified
Company replied
Resolved

21 Nov 2020 Complaint filed and published
21 Nov 2020 Message from Bizzy: we notified Zoom about this complaint.

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