Zoom complaint: Billing my bank account

Complaint from aroni@amanet.co.il reported on 21 November 2020 about Zoom

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My complaint:

For the last 6 months zoom charging me for 50 Shekels every month and in my account its written that my account is free. I am not used zoom at this period at all.

Suggested solution:

I want to cancel my account at zoom and that zoom will stop charging me and also i want to get a refund for the charges of the last 6 months.

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