Zoom complaint: automatic amount deducted

Name: automatic amount deducted
Item: Zoom
Rating: 1
Author: VIVEK

Open 23 Nov 2020 176 views Mobile App Software

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Filed 23 Nov 2020 by VIVEK

I have bought a zoom subscription for 1 month for some educational activity. After 1 month zoom has auto debited from my credit card the same amount without prior notice. I no longer need zoom account for my educational purpose. Please refund the money back. The zoom user ids were [email protected] ,[email protected]

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Case details

Status: Open
Company: Zoom
Filed: 23 Nov 2020
Rating: 1/5
Desired resolution: Please refund the amount.
Problem: Auto-renewed without prior notice
About: monthly subscription

Progress

Filed
Company notified
Company replied
Resolved

23 Nov 2020 Complaint filed and published
23 Nov 2020 Message from Bizzy: we notified Zoom about this complaint.

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