Skip to content
File a complaint
File a complaint

Zara complaints

Zara complaint: Returns

Open 122 views Fashion
File your Zara complaint How does Complain.biz work?

Filed 8 May 2022 by Candace

I returned two pairs of pants both with the tags on as they were too big. I even took pictures of the pants in the box and they refunded me one pair and said the second pair looked used and the tag was cut off and they would not refund me. I said that’s impossible they were both in the same condition. They are refusing to give me my money back ANd refusing to return the pants they are claiming are “used” cause the tag was cut off to me. So they have both the pants and my money. Every time I call I get the “ wait 48hrs for the refund”. I call after 48hrs get another person who says ok we’re sorry wait 48hrs for a refund. Three weeks later on still waiting the 48hrs. This is ridiculous. They have my money and the returned pants

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Zara? Start the discussion above.

More Zara complaints

View all 61

Wronged by Zara too?
Make it sting!

Launch complaint