Xfinity complaint: worst customer service
Filed 9 Apr 2022 by Anna
I would always get customer service from an overseas person. I could ask for a person in the U.S. Now I can’t do that. They tell me I can only get a person overseas. They speak poor English and I spend a part of my time repeating my self or having them repeat. I can’t speak to a technician because they claim the customer service rep is a technician. Due to a certain problem, they sent a technician out to my home. He claims to have 5 years experience. He couldn’t answer half my questions. Xfinity ignores my complaints and I am very angry and upset with their service.
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