Xfinity complaint: Disreputable conduct
Filed 13 Nov 2021 by Harriet
History- long time satisfied customer
Now- I lost a file folder on my comcast.com account
I was told to log on to xfinity to recover my file.I tried close to 10 times to log on, but because my payment was past due, I could not log on. Finally I got to the billing screen, I was directed to pay 0.00 from my bank account which was impossible for me to do because they didn’t accept either my debit card or my bank account and they didn’t tell me how much I owe.
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