Wowcher complaint: wrong item delivered
Filed 20 Jul 2022 by kay
ordered black air cooler but a white one was delivered. Had to use it as it was bought specifically for the last 2 days where it has been excessively hot. When I originally bought the item, a price was given which is what I thought I would pay, I paid for it via paypal only then after it had been paid and had the voucher that it asked for an extra £9.99 for delivery, i have contacted Wowcher via Wassap, it took 2 days to actually get to a person, who said he would refund the £9.99 but only to my Wowcher wallet. I rarely use wowcher so it will just sit there, he said he cannot pay it back to me.
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