Wowcher complaint: No refund of delivery charge

Name: No refund of delivery charge
Item: Wowcher
Author: Edwin

Open 19 Jul 2022 110 views Retail Company

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Filed 19 Jul 2022 by Edwin

I asked for a refund on a purchase that cost £9.99 which I got ,but I didn’t get a refund of the delivery charge of £4.99 .Since I didn’t get the order delivered I think I should get the delivery charge refunded as well.Can you tell me why I didn’t get a refund?
The item invoice ID is 42000441.

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Case details

Status: Open
Company: Wowcher
Filed: 19 Jul 2022
Desired resolution: With a refund of £4.99.
Problem: Delivery charge not refunded
About: delivery charge
At stake: £4.99

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2022 Complaint filed and published
19 Jul 2022 Message from Bizzy: we notified Wowcher about this complaint.

See all 130 Wowcher complaints

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