Wowcher complaint: Item received is 0not as described

Name: Item received is 0not as described
Item: Wowcher
Author: Teresa

Open 23 Dec 2020 253 views Retail Company

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Filed 23 Dec 2020 by Teresa

I have received a teddy bear fleece double bedding set.
I was expecting a beigebrown set in a nice soft material as described.
Instead I have received a ginger colour set in the most awful material that you could not sleep on. It is disgusting. I have tried using whatsapp and no one is responding to me

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Case details

Status: Open
Company: Wowcher
Filed: 23 Dec 2020
Desired resolution: A full refund
Problem: Bedding set not as described
About: fleece bedding set

Progress

Filed
Company notified
Company replied
Resolved

23 Dec 2020 Complaint filed and published
23 Dec 2020 Message from Bizzy: we notified Wowcher about this complaint.

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