Complaint: Item received is 0not as described

on 23 December 2020 about Wowcher in category Retail Company

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My complaint:

I have received a teddy bear fleece double bedding set.
I was expecting a beigebrown set in a nice soft material as described.
Instead I have received a ginger colour set in the most awful material that you could not sleep on. It is disgusting. I have tried using whatsapp and no one is responding to me

0 0 vote
Justified complaint?

Suggested solution:

A full refund

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