My complaint:
I have wowcher credits due to orders being cancelled by manufacturers and one treatment cancelled on medical ground.
I lost both my parents and then I contracted Covid 19.
I was unable to use my credits and it’s only now I feel well enough.
I requested an extension to my credits due to this and wowcher refused.
I feel it was my money and not my fault in the first instance orders were not fulfilled, I do not believe this is an unreasonable request.
Can you help
Suggested solution:
Reinstate credits to allow me to use them.
