Complaint: No refund or item

on 05 November 2020 about Wish in category Retail Company

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My complaint:

I have asked wish for item to be delivered or refund they keep replying saying it has been but it hasn’t. Really upset as it’s a oxygen generator which is needed as I am terminally ill and on pension and can’t afford to pay for something I haven’t got

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Justified complaint?

Suggested solution:

Need item delivered ASAP or refund so I can buy another one

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