Complaint: Item not received

on 04 November 2020 about Wish in category Retail Company

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My complaint:

I ordered a Christmas present for my sister in the form of a bathroom set of an elephant blowing bubbles. FedEx and wish shows it was delivered but I don’t have it. FedEx said I would have to contact wish. I have done that multiple times and every time I get some sort of auto email that tells me to contact the carrier (fedex). I have stated that all I want is a replacement sent to me or my money back. I even went and got security cameras in case someone took it. I am furious and beyond fed up with trying to get this resolved!!!!!!!!!!

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Justified complaint?

Suggested solution:

Either send a replacement or refund my money including shipping!!!

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