Wish complaint: fraud and bad service

Name: fraud and bad service
Item: Wish
Rating: 1
Author: Gillian

Open 5 Oct 2020 110 views Retail Company

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Filed 5 Oct 2020 by Gillian

An item I purchased on line bore no resemblance to the article advertised. I did not like it. I sent photos and asked for a return label. I was informed it was the item ordered and it could not be changed.

Your returns policy states if a customer is not satisfied it can be returned.

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Case details

Status: Open
Company: Wish
Filed: 5 Oct 2020
Rating: 1/5
Desired resolution: Send me a returns label and refund my money.
Problem: Item did not resemble advert, return refused

Progress

Filed
Company notified
Company replied
Resolved

5 Oct 2020 Complaint filed and published
5 Oct 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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