Wirex complaint: 3 weeks now wirex app not working

Name: 3 weeks now wirex app not working
Item: Wirex
Rating: 1
Author: Abdou

Open 4 Aug 2023 188 views Crypto / DeFi / Blockchain

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Filed 4 Aug 2023 by Abdou

it’s been now 3 weeks I could not have access to my wirex app account noting working.I was told that they doing transition process but too too long.I have big amount money €1086 which I need to withdraw quite soon.I would appreciate so help sooner.

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Case details

Status: Open
Company: Wirex
Filed: 4 Aug 2023
Rating: 1/5
Desired resolution: I will need to know when this process end soon.So I can withdraw my my money from ATM .
Problem: App account inaccessible for three weeks
About: crypto app account
At stake: €1,086
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2023 Complaint filed and published
4 Aug 2023 Message from Bizzy: we notified Wirex about this complaint.

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