Our sentiment meter has identified a 100% increase in complaints about Wirex over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wirex's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Wirex? Submit your Wirex complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wirex.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wirex complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 5 complaints about Wirex over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wirex's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wirex. To amplify the impact of your complaint, please use our complaint form.
For Wirex support through email, send your inquiry to supportescalations@wirexapp.com. If you want to reach out to Wirex through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nelz on 27 March 2024 about Wirex.
Wirex have locked my account. It has been a week and no response or action made. This has happened to me before and it was resolved in less than 2 days. This is unacceptable when I have funds that can’t... Read more
Complaint from Blessedtrade on 13 January 2024 about Wirex.
Made a transfer of 4.057 of Litecoin on October 3 2023. Transfer of Litecoin are not showing in my WireX wallet and zero hash has failed to report a receipt of transfer. Zero hash a business partner has ed that... Read more
Complaint from p-s on 29 August 2023 about Wirex.
After I transferred my money to wirex account they closed my account after a couple of hours referring on violated actions that is not true. The don’t reply on any request I have created and just keep silent:( Read more
Complaint from Abd1963 on 20 August 2023 about Wirex.
Dear Sir, Goodday I am wirex customer finland.They blocked my account suddenly,without Earl notice.Now I have amount of money €1086 in my account.I need to help get the funds as quickly,as possible.They do this bad act as I am travelled abroad... Read more
Complaint from Abd1963 on 04 August 2023 about Wirex.
it's been now 3 weeks I could not have access to my wirex app account noting working.I was told that they doing transition process but too too long.I have big amount money €1086 which I need to withdraw quite soon.I... Read more
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