While Wilko is a popular retailer for homeware and household essentials, complaint data from our community has flagged several recurring issues related to their in-store safety measures. Common complaints include a lack of adherence to COVID-19 protocols, with reports of insufficient social distancing, inadequate sanitizing stations, and a general lack of enforceable measures to ensure customer safety.
To avoid these issues, we recommend that customers visit Wilko stores during off-peak hours to minimize contact with others, bring their own sanitizing supplies, and maintain personal social distance regardless of the store's measures. If you notice any safety breaches, report them to store management immediately to help improve conditions for all shoppers.
Do you have a dispute or had a bad customer experience with Wilko? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Wilko.
Our sentiment meter has detected that Wilko complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wilko, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Wilko over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wilko's track record in addressing complaints within the DIY Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wilko. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wilko by calling 01909505505. If you want to reach out to Wilko through their own website, you can use their contact form.
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Helpful experiences shared by verified Wilko customers. Search, discuss and connect with other people in our community.
Complaint from Theresa27 on 12 July 2020 about Wilko.
I visited Wilkinson today at Ellesmere Port. When entered I expected at least disinfecting to clean the hand baskets, but unfortunately there were non. When I aske myself myself and when I asked about disinfecting to clean the... Read more
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