Wendy’s complaint: Incomplete order

Name: Incomplete order
Item: Wendy’s
Author: Carole

Open 8 Jul 2022 72 views Fast Food / Delivery

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Filed 8 Jul 2022 by Carole

This is my 11th attempt to contact Wendys about missing items from my order placed on 7722 and picked up at 6:20 PM same date. After typing this information for the 11th time, I am too upset to do it all over again.
To make it short, the chili, salsa and chips were not included with the vegies which I discovered 15 miles later.

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Case details

Status: Open
Company: Wendy’s
Filed: 8 Jul 2022
Desired resolution: I expect the courtesy of an apology and either a free taco salad or a refund of it's cost. However, I will NEVER make another purchase at Wendys after this experience!
Problem: Items missing from pickup order
About: taco salad

Progress

Filed
Company notified
Company replied
Resolved

8 Jul 2022 Complaint filed and published
8 Jul 2022 Message from Bizzy: we notified Wendy’s about this complaint.

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