Wayfair.co.uk complaint: Order cancelled four times

Name: Order cancelled four times
Item: Wayfair.co.uk
Author: Rachel

Open 1 Dec 2020 219 views Interior shops

File your Wayfair.co.uk complaint How does Complain.biz work?

Filed 1 Dec 2020 by Rachel

I tried to order a Viviana sofa in grey more than a week ago. I was constantly told that the order would be honoured, and there was just a problem with the system. I have wasted a week on this order, and it is clear that the product is not available. Why not tell me? Now I have ordered from a different company, and if the money you took isn’t refunded you are in deep trouble!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Wayfair.co.uk
Filed: 1 Dec 2020
Desired resolution: Give us our money back.
Problem: Sofa order cancelled four times
About: sofa
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2020 Complaint filed and published
1 Dec 2020 Message from Bizzy: we notified Wayfair.co.uk about this complaint.

See all 99 Wayfair.co.uk complaints

Discussion

0 comments

No comments yet. Been through something similar with Wayfair.co.uk? Start the discussion above.

More Wayfair.co.uk complaints

View all 99

Lost in Space

Order number 356 was paid for on 28 April – only the table was delivered. The chairs that are meant…

1 Jun 2021

Holding onto my money

I ordered a fire pit on 29th November and the amount came out of my account straight away. I then…

11 Dec 2020

Damaged table and chairs

Hi I purchased a walnut table and chairs and we’ve gone to put it together today and it’s chipped wonky…

24 Nov 2020

Wronged by Wayfair.co.uk too?
Make it sting!

Launch complaint