Complaint: Missing integrated brakes

on 22 April 2021 about Wayfair.co.uk in category Interior shops

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My complaint:

I purchased a Mitzi Kitchen Island by August Grove, and built it.

The Wayfair site refers to two integrated brakes which stabilize the unit. However, I can find no reference to or parts for these brakes – the island is skating around at the moment!

Can you help please?

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Justified complaint?

Suggested solution:

Provide instructions, appropriate parts or another solution.

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