Complaint: DOES NOT HONOUR £15 WELCOME OFFER

on 28 October 2020 about Wayfair.co.uk in category Interior shops

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My complaint:

Have sent multiple emails to Wayfair in respect of a welcome offer code which was to receive £15 off your order. Eventually someone acknowledged that I should have had this money deducted from my order and said, in writing, via an email, that £15 would be refunded within 1-2 business days. This has not happened and they are now ignoring my emails. Terrible customer services, scammers and liars!

0 0 vote
Justified complaint?

Suggested solution:

They should immediately refund my £15 as promised by themselves.

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