Wayfair.co.uk complaint: Appalling Customer Service

Name: Appalling Customer Service
Item: Wayfair.co.uk
Author: Steven

Open 20 Aug 2021 196 views Interior shops

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Filed 20 Aug 2021 by Steven

Since placing an order for a sofa in March 2021 we have been given a delivery date after delivery date which is cancelled with short notice
We have asked to cancel the order and have been told that we can’t cancel the order until the sofa is delivered and we return it !!!!

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Case details

Status: Open
Company: Wayfair.co.uk
Filed: 20 Aug 2021
Desired resolution: Cancel the order and give me a full credit card refund
Problem: Cannot cancel repeatedly delayed order
About: sofa

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2021 Complaint filed and published
20 Aug 2021 Message from Bizzy: we notified Wayfair.co.uk about this complaint.

See all 99 Wayfair.co.uk complaints

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