Sour burger
Complaint from Bad night on 24 January 2024 about Wawa.
I ordered a double bacon burger. It smells sour I'm afraid to eat it I think the meat is spoiled Read more
Wawa Complaints Service & Advice
Most Common Wawa Complaints and Tips
While Wawa is well-known for their convenience and wide selection of deli items, complaint data from our community has flagged several recurring issues with the quality of their food. Common complaints include receiving undercooked or sour burgers and a noticeable decline in overall food quality that contrasts with Wawa's previously reputable standards.
To avoid these issues, we strongly advise customers to check their food order thoroughly before leaving the store, and address any quality concerns immediately with the onsite management. If problems arise, documenting your experience with photos and promptly contacting customer service will help to ensure your complaints are addressed effectively.
How and why file a complaint about Wawa?
Do you have a dispute or had a bad customer experience with Wawa? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Wawa.
Wawa Customer Sentiment: Neutral
Our sentiment meter has detected that Wawa complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wawa, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
Wawa complaints chart
We have received 0 complaints about Wawa over the last 12 months. The graph below shows a monthly breakdown.
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Wawa complaint statistics
Curious about Wawa's track record in addressing complaints within the Convenience Stores, Gas Stations category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints resolved
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2 ratings
How to contact the customer service of Wawa?
Below, you will find the contact information for the complaint department of Wawa. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-888-870-4241
Contact form:
You can contact the customer service of Wawa by calling 1-888-870-4241. If you want to reach out to Wawa through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Wawa: (2)
Helpful experiences shared by verified Wawa customers. Search, discuss and connect with other people in our community.
What Happened to Your Quality Reputation?
Complaint from Xander on 08 November 2023 about Wawa.
This has to be the most ghetto Wawa I’ve ever visited. The staff stand around and joke and gossip about people without even acknowledging anyone waiting for service at the food counter. Had three people come to my... Read more
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