ABC Stores complaint?

Do you have a dispute or a bad customer experience with ABC Stores? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

ABC Stores customer service is on 1 (888) 703 4222, a toll-free number within the US, and by email at customerservice@abcstores.com. The ABC Stores contact page, linked in the contact details above, also has a message box for questions. For an online order, give the order number and the email address you ordered with; for a purchase in a store, give the store, the date and what the receipt shows.

Receipt does not match the shelf price? Start your complaint here as well, and we push it out to ABC Stores by email, social media and printed letters.

The ABC Stores return policy on its website covers products bought from the ABC Stores online shop. Items go back in new, sellable condition, in the original packaging with the tags attached; items marked final sale, licensed products included, cannot be returned or exchanged; and refunds go back to the original payment method, or as store credit for purchases made with an ABC gift card. A damaged, defective or wrong item from an online order has its own route, covered below. For something bought in a store, the online policy does not set the rules, so take the item and the receipt back to a store and ask there.

Refund refused on an item you believe is not final sale? We help you write the complaint in minutes through our complaint process, with the order, the photos and the policy wording side by side.

If an ABC Stores online order arrives damaged, defective or with the wrong item, ABC Stores asks for an email to customerservice@abcstores.com with a photo of the product and of the shipping box, or of the packing slip for a wrong item, saying whether you want a replacement or a refund. Do this as soon as the parcel arrives and keep the packaging. If the order has not arrived, check the tracking in the shipping confirmation, then contact ABC Stores on 1 (888) 703 4222 or by email with the order number and the tracking number. If you paid by card and the order never came, your card issuer is a second route to ask about a dispute.

Order arrived broken or not at all? Open a case with us: our trained AI keeps coaching you on what to send ABC Stores and when to push again.

No. ABC Stores is the Hawaii convenience chain run from Honolulu by MNS, Ltd., with stores in Hawaii, Guam, Saipan and Las Vegas. ABC Stores is not related to the state-run ABC liquor stores of North Carolina and other US states. If your problem is with a liquor store in one of those states, it concerns a different organization, not the Hawaii chain on this page.

Nothing has been reported about ABC Stores here yet. Our research shows what typically goes wrong at convenience and souvenir chains in tourist areas: shelf prices that do not match the receipt, refunds on gifts once the buyer has flown home, online orders that arrive damaged or with the wrong item, final sale items that cannot be returned, and gift card balances or store credit that are hard to use.

Charged more at checkout than the shelf said? Be the first to report it: your case opens the record for the next ABC Stores shopper who checks the receipt after leaving the store.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of ABC Stores through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with ABC Stores can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.