Wave 105 Dating complaint?

Do you have a dispute or a bad customer experience with Wave 105 Dating? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Dating sites carrying a radio station name are usually operated by a white label dating company rather than by the station itself, so the customer care contact you need is the one in the help or contact section of the dating site, not the studio switchboard. Search your inbox for the welcome and billing emails you received when you joined: they carry the operator name, your membership reference and the sender address that actually gets answered.

Cannot find a contact route that reaches the operator behind the site? Start your complaint here and we push it out by email, social media and paper complaint letters.

Cancel in two places, not one. First switch off automatic renewal in the account settings on the site itself, then screenshot the confirmation screen and keep any confirmation email, because that screenshot is your evidence if a charge appears anyway.

Second, deal with the payment side: a recurring card payment can be stopped through your bank or card provider, and consumers in the UK have the right to withdraw a continuous payment authority with the bank directly. Charged again after you switched off automatic renewal? Put the cancellation date, the screenshot and the charge date in your complaint here and we write the complaint up in minutes, using wording that has worked on thousands of billing disputes.

Renewals for long terms that members say they never agreed to are the single most common complaint about sites of this kind, so keep your case factual: the date of the charge, the amount, the term you were rolled into and what you actually signed up for at the start. Ask the operator in writing for a refund and for a copy of the consent they hold for that renewal, which is a reasonable request under UK consumer and data protection rules.

Refund refused because the term had already started? Ask your bank or card provider about a chargeback and explain that the renewal was not authorised. A complaint raised through our complaint process backs that request up: we open a case and keep coaching you on what to reply, when to push and how to escalate.

Try a password reset with every email address you might have used at sign up and check the spam folder for the reset message. If the reset never arrives, or the site claims the account does not exist while the money keeps leaving your bank, that combination is worth reporting rather than shrugging off: an account you cannot reach is also an account you cannot cancel from.

Ask customer care in writing to confirm the status of the account and the billing attached to it, and keep the reply. It is the document that proves the subscription was still running while you were locked out.

We received 3 complaints about Wave 105 Dating so far, too few to draw conclusions from. Our research shows which problems are typical at an online dating service run under a radio brand: memberships that renew automatically for long terms, cancellations that are hard to complete, refunds refused after a renewal, inactive or fake profiles, log in problems, and profiles that are hard to delete.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Wave 105 Dating through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Wave 105 Dating can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.