Wave 105 Dating complaint: Account renewed for 1 year

Name: Account renewed for 1 year
Item: Wave 105 Dating
Rating: 2
Author: brendan

Open 12 Apr 2024 61 views Dating

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Filed 12 Apr 2024 by brendan

I tried to cancel my subscription and thought I had but it turns out I had hit the cancel button which takes you back to home page, so I thought that was it cancelled. Turns out I just hit cancel the option to cancel. It seems to be deliberately confusing.

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Case details

Status: Open
Company: Wave 105 Dating
Filed: 12 Apr 2024
Rating: 2/5
Desired resolution: If they change my membership to 3 months and refund the remaining money to me.
Problem: Confusing cancel button led to yearly renewal
About: dating membership

Progress

Filed
Company notified
Company replied
Resolved

12 Apr 2024 Complaint filed and published
12 Apr 2024 Message from Bizzy: we notified Wave 105 Dating about this complaint.

See all 3 Wave 105 Dating complaints

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