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Walmart complaint: REFUND MADE TO AN OBSOLETE MASTER GIFT CARD

Open 205 views Retail Company Supermarkets / Grocery Stores
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Filed 7 Feb 2022 by William

I had to return an item that I bought as a Christmas gift. I had my original WalMart receipt. However the clerk placed a credit on the Master Gift Card that I used to make the purchase. When I explained to the clerk that the Master Gift Card was destroyed when the balance reached zero, the clerk said they would not change it. I complained to the store manager and they said they would not change a thing. I appealed to Master Card, but since I had no record of the number, there was nothing that they could do.
This all could have been avoided if the clerk would have listened to me and issued a WalMart merchandise credit card as they would have done if I did no longer have a receipt.

A charge from Walmart you do not recognize? What 702 SW 8TH ST BENTONVILLE AR on a bank statement means

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