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Walmart complaint: lack of customer accommodation

Open 140 views Retail Company Supermarkets / Grocery Stores

Filed 26 Mar 2023 by Dr.

Your Roseburg store never has had enough electric carts for handicapped people (about 6) and they are mostly left in the parking lot. Often, they are out of power and not being recharged. Also, you need a sign saying that they are only for handicapped people and not just lazy fat people. Today, there were no available carts except for one I found in the parking lot that was low on power. It ran out of power in the back of the store and I was trying to scoot up with my feet. I asked two different store people to push me to the front: one got confused and mumbled it was not his job. Another one said he could not do it but he would find someone for me (he didnt); finally, another customer pushed me to the front. When I go to other stores, most have double the carts as your store and in better condition. Since many of us are old and handicapped, you need to fix this problem nationwide or lose customers.

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