Walmart complaint: Cashier training

Name: Cashier training
Item: Walmart
Rating: 1
Author: Renee

Open 11 Feb 2023 107 views Retail Company Supermarkets / Grocery Stores

Filed 11 Feb 2023 by Renee

Standing in a line of 6 people…25 minutes without moving. Cashier stopped scanning to research on her phone. This is ridiculous. No manager in sight.

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Case details

Status: Open
Company: Walmart
Filed: 11 Feb 2023
Rating: 1/5
Desired resolution: Put fully trained cashiers at registers. Alert management with research issues. Young clerks are standing in the self check area where it might prove better to place them behind the registers and the older clerks in the self check areas.
Problem: Long checkout wait, cashier on phone
About: checkout service

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