Volaris complaint: I didn’t receive my reimbursement

Name: I didn't receive my reimbursement
Item: Volaris
Rating: 1
Author: Guillermo

Open 12 Sep 2023 96 views Airlines

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Filed 12 Sep 2023 by Guillermo

I cancelled a flight 2 months ago within hours of buying it. I received an email ation of reimbursement, however reimbursement was never received. I have placed several tickets wich are closed after one – two interactions and never get resolved.

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Case details

Status: Open
Company: Volaris
Filed: 12 Sep 2023
Rating: 1/5
Desired resolution: Given my reimbursement
Problem: Confirmed reimbursement never received
About: cancelled flight
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

12 Sep 2023 Complaint filed and published
12 Sep 2023 Message from Bizzy: we notified Volaris about this complaint.

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