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Vinted complaint: It’s about five months My money £145 is holding by vinted and I could not sell or buy nothing in vinted.

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Filed 30 Aug 2023 by Parvin Molaie

I was using the Vinted App from December 2022. At March 2023 my vinted wallet is unaccessible, I have £145 in it . They asked my ID . So I sent them my :
• ID
• Bank statement
• Address proof
But they didn’t attention to my messages emails to give back my money. The Vinted team answered me : your money is on our financial third party named: MANGOPAY, and MANGOPAY told me you are vinted customer, not ours ! So I am hanging in the air and nobody cares about me or my money . Really frustrating and disappointed. Please help me to resolve this issue.
Regards

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