Filed 29 May 2023 by Kay
I paid over £60 for a bag when it turned up the quality was counterfeit fake and poor quality, I tried contacting Vinted asap same day but got automated message the cancellation was so complicated I couldn’t understand, the seller agreed to take bag back at my cost, I sent it back 2 days later costing me another fiver
Am absolutely furious Vinted just messaged me washing their hands completely of any responsibility so I’ve lost nearly seventy quid seller has bag back refusing to refund me and Vinted say I can’t have refund as I’m one day out bearing in mind they didn’t respond to my request to help me I can’t believe they can treat customers so appallingly
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