Vinted complaint: BLOCKED ACCOUNT

Name: BLOCKED ACCOUNT
Item: Vinted
Rating: 1
Author: GIULIA

Open 2 Feb 2024 55 views Fashion

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Filed 2 Feb 2024 by GIULIA

Vinted have blocked my account because they state that I am violating their rules by selling fake articles. I have assured them that I am not selling fakes, I have sent them photographs showing the authenticity of my items, but they have not unblocked my account.

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Case details

Status: Open
Company: Vinted
Filed: 2 Feb 2024
Rating: 1/5
Desired resolution: They should resolve the complaint by checking the photographs sent, by not being so hasty in blocking accounts and by reacting much quicker than they are at the moment. Very poor communication.
Problem: Account blocked over alleged counterfeit items
About: seller account

Progress

Filed
Company notified
Company replied
Resolved

2 Feb 2024 Complaint filed and published
2 Feb 2024 Message from Bizzy: we notified Vinted about this complaint.

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