Vinted complaint: ACCUSED OF FRAUD

Complaint from lisa craig reported on 07 July 2023 about Vinted

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My complaint:

I have literally created a Vinted account, and purchased 3 things for my birthday. The items were coming to my home address paid from my bank account.
2 of the items have been refunded and my account blocked as they’re accusing me of fraud?
They cant explain to me why, but i would genuinely like to know what i have done wrong??

Suggested solution:

by acknowledging that no fraud has been committed- i just wanted to buy the items for my birthday

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