Viator.com complaint: Refund issue

Complaint from shrubhat reported on 13 January 2024 about Viator.com

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My complaint:

The description mentioned in the vistor did not match the tour. when raised the compain, viator accepted that the tour description is not correct but refused to refund

Suggested solution:

Refund because they accepted that the tour description is not correct in the website

Viator.com complaint Refund issue
Viator.com complaint Refund issue
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