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Viagogo complaint: No ticket-no refund

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Filed 24 May 2023 by Sebahattin

l got two tickets for a match to be held in Istanbul on May 20th,2023. After too many correspondences, they transferred only one of my tickets to my Passolig Card( which is a card to ve able to enter the match area in Turkey) ON the event day. They dıd not send my.other ticket, which meant l missed the match, my dad went to the match all alone and l pasif them for nothing. Since the event day, l keep writing them requesting for refund, but they do not respond at all!

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