USDA Rural Development complaints
USDA Rural Development complaint: Hard inquiry problem
Filed 7 Oct 2023 by Marsha
We reached out to get information about pre qualifying for a usda direct loan. We submitted in writing a request for a soft inquiry to be done. Much to our dismay, a hard inquiry was made. When we questioned the loan officer, she was defensive and not cooperative. Since we had requested a soft inquiry, if she was not able to accomadate us, she should have informed us and not gone ahead with the hard inquiry.
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