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UPS complaint: Missing Item – UPS retailer refuses to pay total cost

Open 140 views Parcel Couriers

Filed 5 Apr 2022 by Nicol

I shipped a new Air Mac computer with the UPS retailer at the said address on Jan 8, 2022 to Ghana. On the said date for arrival item did not arrive. When I reached out to the retailer via phone no one picked so I left a voice message. I had a call later and a new retailer said the previous retailer had sold the business to him and, I did not have insurance covering the package the why the item did not reach the destination.

The new retailer has maintained the same mindset and is convinced UPS does not need to refund me what is due me. Joshcalled in the police when I went to inquire. He accused me of threatening to rip him apart – somebody 1.5 my size. The police ruled the case a foolish case when he tried to frame me and asked him to do his due diligence.

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