UPS complaint: FORMAL COMPLAINT – DRIVERS NOT DOING JOBS

Every time I need to have a pick up for a return back to Amazon (which is something I pay for in my prime membership) there is always a problem with your drivers. THEY EITHER DON’T RING THE BELL OR THEY RING THE BELL AND RUN AWAY BEFORE MY MOM CAN GET TO THE DOOR. She is almost 80 years old. I want this addressed immediately and I want whomever is picking up at our home within the last month to be spoken to. I am filing a formal complaint. I am tired of this. Is UPS going out of business? You are not the same company. I don’t trust your services enough to even use you anymore for personal reasons. If I don’t get an answer to this email I will be contacting the President of the company. I am tired of being ignored and I’m tired of your drivers not doing their jobs! I WILL TAKE THIS TO CHANNEL 2 NEWS IF NEED BE.

Please get back to me within a couple of days or I will have to take further action.