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UPS complaint: DELIVERY TO WRONG ADDRESS CONSTANTLY

Open 353 views Parcel Couriers

Filed 20 Aug 2021 by LeKaren

For the last 5 months UPS has been delivering all my packages to an address 10 miles away. I have complained, called, emailed, messaged to no avail. They say they will have someone call me but no one ever does. It’s the local hub that has instructed their drivers to delivery to this ‘other’ address because I live down a rural dead end road 7.5 miles off the main highway. That’s what they call the delivery Other, (see pic). They have said they couldn’t find the address now, but I was getting deliveries here since 2015, but now they can’t find it.

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Discussion

1 comment

  1. KAYLO

    Sent an email to customer service and they sent me a case number and said that someone would contact me. That was 5 days ago and nothing yet. This is just their norm. Nothing will happen, just like before.

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Wronged by UPS too?
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