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Uber complaint: Reservation driver Never picked up

Open 190 views Public Transport

Filed 16 Aug 2021 by Helen

I made a reservation on August 13th to be picked up at 5AM on Sunday Aug. 15th. The driver never arrived. After waiting 12,hour and also attempting to get another driver, I had to drive my car to LAX to try to make my 7AM flight. I scrambled to find parking and barely made my flight. Clearly, your reservation system does NOT work. I am also a travel journalist and will write about this horrible experience.

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