Uber complaint: Driver never showed up
Filed 5 Nov 2021 by Don
The driver was suppose to be a minute away. He never showed up. The first time I called him it went to voicemail. I called him again this time he answered and said there had been a mixup of what I have no idea. He said he would cancel the ride and I could place another pick up. Which I did and it took another 12-14 minutes to get the ride. Uber wasted 30 minutes of my time . They need to remove the$15.79 for a ride that never occurred. Their website is a joke because if you have a problem which is not on their list you have no way of giving it to them. They obviously don’t want to hear about their problems. Such very poor service.
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