Uber Eats complaint: Unrecognized purchase

Name: Unrecognized purchase
Item: Uber Eats
Rating: 1
Author: Bukeka

Open 31 Aug 2022 88 views Fast Food / Delivery

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Filed 31 Aug 2022 by Bukeka

Uber charged someone else’s bill from my account. I was advised on 10 August that the matter was escalated and have not receive any correspondence since then. Uber does not even respond to any follow up messages that I have sent. Even I notified them that I do not recognize the purchase they continued to charge this person’s bill to my account.

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Case details

Status: Open
Company: Uber Eats
Filed: 31 Aug 2022
Rating: 1/5
Desired resolution: Refund my money.
Problem: Charged for someone else's order
About: food order charges

Progress

Filed
Company notified
Company replied
Resolved

31 Aug 2022 Complaint filed and published
31 Aug 2022 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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