Uber Eats complaint: Undelivered Take Away
Filed 10 Jan 2022 by Alison
I ordered a Chinese take away meal on 3oth December from The Golden Dragon Restaurant in Lancaster and two hours later it still hadn’t turned up- when I contacted the restaurant they had mistakenly wrote down the wrong number of my house
I cancelled the order with the restaurant and they said I would get a refund- a week later I still had no refund-phoned the restaurant again to be told I had to contact Ubereats – which I then did only to be told that because I hadn’t reported it within 48 hours they could do anything about it! I still didn’t get me takeaway and am out of pocket of £16.00
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