Uber Eats complaint: Order not received. Driver stole food and ‘completed order” wouldn’t pick up calls and no refund given!
Filed 3 Feb 2022 by Clarissa
I placed an order for delivery, it never came. I messaged the driver to see what the delay was. The driver then ‘completed’ the order and did not pick up calls. They then turned their phone off.
I contacted Uber to request the refund providing them with all of the proof they would require, to which they declined. They have been the most unhelpful customer service department I have ever used. I will not be using them again.
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