Uber Eats complaint: Order never arrived
Filed 11 Apr 2023 by Rob
It was my autistic sons birthday so I thought I would surprise him with a KFC so we ordered from uber eats we had a phone call from the delivery driver saying he was outside my house which he never was. He new he was at the wrong address as he said if he was to deliver the food I’d have to pay milage which is out of the question. I phoned uber eats customer service and had a really rude agent who just said its not his problem and to have a nice day so they took the £45 out of the bank and we received nothing.
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