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Uber Eats complaint: No refund when delivery was never ordered

Open 175 views Fast Food / Delivery

Filed 17 Oct 2021 by Emma

I spent almost £20 on an order at 12pm, I waited on my balcony the whole time checking my phone and the app. Came to the time and it still hadn’t come so I walked down my road all the way to bottom and waited out there for 10 minutes after it saying my order was here. I have made a complaint and they will not refund because he tried contacting me.. not one missed phone call, not one delivery man or car came by my address. It is ridiculous how I spend an amount of money for nothing.

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