Uber Eats complaint: No refund for wrong food that didn’t comply with my dietary requirements

Complaint from Adam66 reported on 25 September 2023 about Uber Eats

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My complaint:

I have ordered jerk chicken from a local restaurant and instead got pork which I can’t eat, when I asked ubereats for a refund they told me I am not eligible and their customer service was rude and unhelpful. Surely racially motivated.

Suggested solution:

Apology full refund compensation for distress and time lost

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