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Uber Eats complaint: MULTIPLE FAILED ORDERS

Open 352 views Fast Food / Delivery

Filed 21 Apr 2021 by Melissa

I have been trying to get lunch for 4 hours. Went to my Uber Eats app, Found Strongs pizza, placed an order. 15 minutes later Uber cancelled my order. I placed a second order and it took 35 minutes and still said preparing your order. After one hour I called the restaurant and they said, we don’t have your order and we do not work with Uber eats. AND IT WAS ON THE APP!! Now I try a third place and it refunds me again because it’s taking longer than expected. After an hour I cancelled the order so they refunded me. Now for the grand finale!!! I placed an order for PRIORIT an hour ago. They gave me a $10 coupon for ‘next time’ as if there would be one. They did thins because the time was not met. SO After 50 mins I try to cancel but Bob evens is already making my order so I cannot get a refund. Fine. I am starving!!! 20 mins later it says I have a driver and he is on the way. I show him driving to Bob Evans and waiting for my order then suddenly my app goes back to PREPARING YOUR ORDER!!!! Now he is gone and I have no food and no refund on a $24 order. I am LIVID!!!!!! No sense of urgency and no way to contact them. At least call me or text me and refund me!!!!!!!

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