I have been informed by Uber Eat i have two accounts which is in violation of the conditions of services, for using promotion codes Uber eats send to me on my email account.
I have informed Uber Eats i only have one account and provided my details to know which account it is. I have asked Uber eats to close the other account, as it is a concern how this is possible to have two accounts. I don’t know if its identify theft and its very worrying.
Uber eats are not closing the account(s), and the advisors are different each time you send the a email to the supports team. All the time and providing different information.
I have asked the formal complaints process or a regulator they report to so i can make a formal complaint and not have a response to this.
I am now logging this complaint on complain.biz to make progress.
To cancel any accounts under my email address and communicate when this is done.
My experience has left me disappointment and would no longer to order through Uber Eats. i rather use other professional services.