Complaint: Duplicate account

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My complaint:

I have been informed by Uber Eat i have two accounts which is in violation of the conditions of services, for using promotion codes Uber eats send to me on my email account.

I have informed Uber Eats i only have one account and provided my details to know which account it is. I have asked Uber eats to close the other account, as it is a concern how this is possible to have two accounts. I don’t know if its identify theft and its very worrying.

Uber eats are not closing the account(s), and the advisors are different each time you send the a email to the supports team. All the time and providing different information.

I have asked the formal complaints process or a regulator they report to so i can make a formal complaint and not have a response to this.

I am now logging this complaint on to make progress.

0 0 votes
Justified complaint?

Suggested solution:

To cancel any accounts under my email address and communicate when this is done.

My experience has left me disappointment and would no longer to order through Uber Eats. i rather use other professional services.

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