Uber Eats complaint: Failure to deliver food yet still charged for it
Filed 6 Dec 2021 by Jo
We ordered food for a family of 4, cost £35 with discount applied. Food never arrived. We contacted Uber eats who stated it was delivered to our nextdoor neighbour – we went next door but they are away and no food was left there. We have a video doorbell and have checked and at no point did the driver approach our house or press the doorbell or sit outside waiting for 9 minutes as Uber described.
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